FIELD SERVICE ENGINEER, SOUTH ISLAND NZ
Alcon
Full-timemid
Job description
<p>Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. We offer the most complete line of ophthalmic surgical devices, as well as a differentiated consumer eye care, contact lens, contact lens care and consumer eye care products for dry eye and allergy, to help patients see, look and feel their best.</p><p></p><p><b>Role Responsibilities</b></p><p></p><p>Provide high quality technical support for Alcon customers and Alcon sales & marketing departments. Manage a territory from technical, customer satisfaction and service perspective to cover New Zealand South Island.</p><ul><li><p>Carry out new equipment installations in consultation with the customer & sales force.</p></li><li><p>Perform Repairs, Planned Maintenance plus submission of documentation on time with attention to detail and with proper consultation with the customer.</p></li><li><p>Provide sales and marketing colleagues with support when required. </p></li><li><p>Actively promote and sell Alcon Service Agreements.</p></li><li><p>Understand and adhere to all quality and ISO requirements.</p></li></ul><p></p><p><b>Requirements</b></p><p><b>Minimum/Essential: </b></p><ul><li><p>3 years field experience in a customer facing service engineer role, from a medical technology company</p></li><li><p>Minimum of Certificate 3 in an Electronic related field. Ideally hold Biomedical Engineering qualifications </p></li><li><p>A current New Zealand Electrical Licence is required for this role.</p></li><li><p>Experience in Ophthalmic equipment highly desired</p></li><li><p>Advanced PC literacy </p></li><li><p>Valid driver’s license</p></li><li><p>Experience with electronic test equipment (mulitmeters, oscilloscopes, laser / energy meters, pressure and vacuum meters)</p></li></ul><p></p><p>This role requires:</p><ul><li><p> Ability to travel frequently throughout New Zealand and occasionally internationally.</p></li><li><p>Regular physical activity including lifting, bending, crouching and manual handling</p></li></ul><p></p><p>This role is not eligible for visa sponsorship /relocation not provided.</p><p></p><p>Why join Alcon?</p><p>- Join a global leader with a rich history of innovation and excellence in eye care.</p><p>- Be part of a collaborative and supportive team culture that values diversity and inclusion.</p><p>- Enjoy a competitive compensation package and opportunities for career advancement.</p><p>- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.</p><p></p><p>Alcon Careers</p><p>See your impact at alcon.com/careers</p><p style="text-align:inherit"> </p><p style="text-align:left"><span class="emphasis"><b>ATTENTION: Current Alcon Employee/Contingent Worker</b></span></p><p style="text-align:inherit"></p><p style="text-align:left">If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.</p><p style="text-align:inherit"></p><p style="text-align:left"><a target="_blank" href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld">Find Jobs for Employees</a></p><p style="text-align:inherit"></p><p style="text-align:left"><a target="_blank" href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld">Find Jobs for Contingent Worker</a></p>