FIVE9 OUTBOUND CONSULTANT

Remote World is hiring a Five9 Outbound Consultant for a UK-based contact centre operation. You'll be working on the Five9 cloud platform, making outbound calls to prospects and customers on behalf of a growing UK business — all from your home in South Africa. This role is specifically for candidates with hands-on Five9 experience. If you know the platform well and are confident on outbound calls, this is a great opportunity for a stable, well-paying remote position. Key Responsibilities • Make outbound calls to prospects and existing customers using the Five9 dialler platform • Follow call scripts and guides while adapting naturally to each conversation • Qualify leads, gather information, and book follow-up appointments or escalate where needed • Accurately log call outcomes and notes in the CRM after each interaction • Meet daily call volume and conversion targets set by the UK team What You'll Need • Proven experience using the Five9 platform in an outbound role • Strong verbal communication skills with a professional, clear phone manner • Familiarity with CRM systems and call logging • Resilience and a positive attitude — comfortable with high call volumes • Reliable fibre internet connection and a quiet, dedicated home workspace What's on Offer • Salary: R18,000 per month • Full-time, permanent remote position • Working hours: 09:00–17:00 UK time (11:00–19:00 SAST) • Equipment provided • 20 days paid annual leave We welcome applications from all backgrounds. Five9 experience is essential for this role — if that's you, apply now.