CERTIFIED MEDICAL ASSISTANT- CHRONIC CARE MANAGEMENT

Belle is seeking a full-time, remote Medical Assistant to help deliver high-quality, member-centered care. In this role, you’ll play a key part in improving clinical outcomes, supporting care coordination, and enhancing the experience for both members and their caregivers. This position is ideal for a compassionate MA who is passionate about improving the health and well-being of older adults through personalized, holistic support. • Review Community Health Worker (CHW) appointment documentation for accuracy and completeness, escalating issues to the nurse case manager as needed. • Support care coordination activities, including scheduling follow-up appointments and communicating with members or their caregivers. • Mail and/or email patient care plans and educational materials as directed by case managers. • Accurately update and maintain patient records within the electronic health record (EHR) system. • Protect patient confidentiality and ensure compliance with all HIPAA and organizational policies. Experience, Skills, & Personality • Certified or Registered Medical Assistant (CMA/RMA) required. • 2 years of experience in a medical office, telehealth, or care coordination setting. • Experience using EHR systems (eClinicalWorks preferred). • Strong organizational skills and high attention to detail. • Excellent written and verbal communication abilities. • Self-motivated and able to work independently in a fast-paced, remote environment. • Experience working with older adult populations preferred. • Naturally empathetic, with strong active listening and problem-solving skills. Benefits • Competitive compensation based on experience • Health, Dental, and Vision Insurance Benefits • 401k • PTO, Sick, Wellness leave, and Paid Holidays • Opportunity for significant career growth and expansion of responsibilities • Ability to reshape an industry and protect lives