SALES ACCOUNT MANAGER – PROMOTIONAL PRODUCTS (REMOTE)

We are seeking a motivated and customer-focused Inside Sale Representative - promotional products to join their team. This role is responsible for building strong client relationships, managing accounts, and ensuring customer satisfaction while driving sales growth. Key Responsibilities • Serve as the primary contact for all matters related to assigned accounts or territories. • Build and maintain long-term, positive relationships with clients. • Ensure timely and successful delivery of products and services that align with client needs and company objectives. • Maintain comprehensive knowledge of accounts and contacts within your territory. • Update and manage customer data in the CRM system. • Meet or exceed assigned revenue goals. • Make a minimum of 30 outbound calls per day to engage with clients and prospects. • Create and send targeted email campaigns and promotional blasts on a weekly or biweekly basis. • Respond to all customer emails within one hour or less. • Handle inbound customer calls and inquiries professionally. • Become a subject matter expert on the clients products, pricing, and decoration methods. • Provide proactive and reactive recommendations to customers for products and projects. • Create and deliver virtual product presentations tailored to client needs. • Follow up on all leads, opportunities, sample requests, and projects. • Enter and manage sample requests. • Resolve customer issues and escalate challenges when necessary. • Identify opportunities for upselling and cross-selling. • Provide backup support to fellow team members as needed. Qualifications • Minimum 2 years of experience in inside sales or a similar customer-facing role. • Strong communication and influencing skills, with the ability to engage stakeholders at all levels. • Proven track record of delivering customer-centric solutions. • Experience with CRM and ERP systems. • Excellent organizational skills and attention to detail; able to manage multiple projects simultaneously. • Strong listening, negotiation, and presentation abilities. • Effective verbal and written communication skills. • Minimum of 2 years of completed college coursework; a degree is preferred. • Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Access. • Ability to compile and interpret sales reports. • Prior experience in the promotional products industry is required. Compensation & Benefits Remote Position Salary: $1,150 USD Monthly + Uncapped Commission Structure This position offers a competitive base salary with a highly competitive, uncapped commission structure designed to reward performance and growth. Top performers have the opportunity to earn 2x–3x their base salary, with substantial upside for consistently exceeding sales targets. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.