CONFIGURATION MANAGEMENT SPECIALIST

Accountabilities: • Establish, maintain, and improve configuration management processes aligned with ITIL standards and organizational service management practices. • Define, document, and manage configuration items (CIs), including their attributes and relationships within the Configuration Management Database (CMDB). • Maintain configuration baselines and ensure all changes are properly controlled, approved, and accurately documented. • Support Change Management by assessing configuration impacts and ensuring updates are consistently reflected in the CMDB. • Conduct regular configuration audits and reconciliation activities to ensure accuracy, completeness, and compliance of configuration data. • Support release and deployment processes by validating that configuration records align with production environments. • Develop and maintain configuration management documentation, procedures, and reporting materials. • Collaborate with Asset, Incident, and Problem Management teams to support root cause analysis and improve overall service reliability. Requirements: • Minimum of 3 years of experience in configuration management within an enterprise IT environment. • Strong understanding of ITIL Configuration Management and Change Management processes. • Hands-on experience with CMDB platforms such as ServiceNow or similar ITSM tools. • Experience managing configuration baselines, CI relationships, and configuration audit activities. • Strong attention to detail with a high level of accuracy in data management and documentation. • Ability to collaborate effectively with cross-functional IT service management teams. • Eligibility to obtain and maintain a U.S. Government Public Trust clearance. • Bachelor’s degree in Information Technology or a related field, or equivalent practical experience. • ITIL Foundation certification and experience supporting federal IT environments are considered strong advantages. • Familiarity with enterprise systems such as SAP, Salesforce, or ArcGIS is a plus. Benefits: • Competitive compensation package. • Healthcare coverage beginning on day one of employment. • Paid training and professional development opportunities. • Commuter benefits. • Supportive work-life balance and collaborative team environment. • Opportunity to support mission-critical federal IT service operations. • Career growth within a structured IT service management environment. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1