STAFF PRODUCT RESEARCHER

Accountabilities: • Lead end-to-end product research initiatives across multiple domains, identifying the right problems to solve and uncovering meaningful user insights. • Influence product strategy and roadmap decisions by translating user needs, behaviors, and friction points into actionable opportunities. • Design and execute mixed-method research studies (interviews, usability testing, surveys, diary studies, journey mapping, etc.) with high rigor and speed. • Synthesize complex qualitative and quantitative inputs into clear narratives, frameworks, and recommendations that drive decision-making. • Partner cross-functionally with Product, Design, Engineering, Data, Marketing, and Leadership to embed research into daily decision-making. • Build and scale research operations, including tooling, templates, participant recruitment systems, and knowledge-sharing practices. • Coach and mentor cross-functional partners on research thinking, evidence quality, and user-centered product development. • Explore and integrate responsible AI tools to improve research workflows, synthesis, and knowledge management. Requirements: • Extensive experience in product research for consumer-facing digital products, ideally in complex or high-ambiguity environments. • Proven success operating at a senior or staff-level IC role, influencing product strategy across multiple teams or product areas. • Strong ability to frame ambiguous problems and select appropriate research methods based on decision context and constraints. • Deep expertise in qualitative research, with the ability to integrate quantitative data when relevant. • Strong synthesis skills, with the ability to turn raw data into clear, actionable strategic insights. • Excellent communication and storytelling skills, tailored to both technical teams and executive stakeholders. • Demonstrated ability to influence without authority and build trust across cross-functional teams. • Experience improving research systems, processes, and operational maturity in a scaling organization. • Strong balance of rigor, speed, and adaptability in fast-paced environments. • Comfort using modern AI tools responsibly to accelerate research while maintaining high standards of quality and interpretation. • Experience in fintech, banking, payments, credit, or other trust-sensitive domains is a plus. Benefits: • Competitive annual salary range of $160,000–$180,000 CAD. • Fully remote-first work environment with flexible hours and asynchronous collaboration. • Strong focus on work-life integration and autonomy rather than traditional work structures. • Opportunity to work in a high-impact, mission-driven environment focused on financial empowerment. • Comprehensive benefits package (healthcare, wellness, and other employee support programs). • Inclusive, collaborative culture that values diverse perspectives and continuous learning. • Access to modern tools and AI-enabled workflows to enhance productivity and impact. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1