JIRA ADMINISTRATOR

SOSi

Full-timemid

Job description

**This position is contingent upon contract award**SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.Essential Job Duties:<ul><li>Configure and maintain JIRA workflows, projects, and issue tracking systems.</li><li>Manage and optimize JIRA configurations to meet business and technical requirements.</li><li>Integrate JIRA with GitLab, Confluence, and other DevOps tools.</li><li>Support Agile methodologies and related project management practices.</li><li>Troubleshoot and resolve system issues related to JIRA administration.</li><li>Collaborate with development, operations, and project teams to improve processes and system functionality.</li></ul> Minimum Qualifications:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.</li><li>Demonstrated experience configuring and managing JIRA workflows.</li><li> Experience managing issue tracking systems and workflow automation.</li><li> Proficiency in JIRA administration, including workflow development and permission management.</li><li>Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.</li><li>Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.</li><li>Strong problem-solving and analytical skills.</li></ul>Desired Qualifications:<ul><li>Atlassian Certified JIRA Administrator certification.</li><li>ITIL Foundation Certification.</li></ul>  Working Conditions:<ul><li>The work to be performed remotely</li><li>Must have strong internet connection</li><li>Quit workspace free from interruptions and background noise</li></ul>Working at SOSi:All interested individuals will receive consideration and will not be discriminated against for any reason.