ABA CARE COORDINATOR (SPANISH/ENGLISH)

We are seeking a Bilingual ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families to ensure services are delivered efficiently and scheduling disruptions are resolved promptly. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment. Job Responsibilities • Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs. • Maintain accurate therapist and client schedules while managing cancellations and scheduling changes. • Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations. • Maintain accurate records in scheduling and case management systems. • Communicate with therapists, clinical staff, and families regarding scheduling, appointments, and service updates. • Support new client onboarding by coordinating schedules following authorization approval. • Escalate scheduling conflicts, staffing gaps, and authorization issues as needed. • Generate scheduling reports and monitor scheduling trends to support operational efficiency. • Fluent in English and Spanish (written and verbal) is required. • Minimum 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role. • Experience in ABA, behavioral health, healthcare, or home care is highly preferred. • Experience using EHR, scheduling, or case management systems . • Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage. • Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred. • Strong organizational, multitasking, and communication skills. • High attention to detail and proficiency with Microsoft Office and Google Workspace. • Internet Connection: • Primary internet connection with a minimum speed of 15 Mbps . • Backup internet connection with at least 10 Mbps . • Backup connection must be capable of supporting work during a power outage. • Primary Device: • Desktop or laptop equipped with at least: • Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor. • A minimum of 8 GB RAM . • Backup Device: • Must meet or exceed the performance of an Intel Core i3 processor. • Must be functional during power interruptions. • Peripherals and Workspace: • A functioning webcam . • A noise-canceling USB headset . • A quiet, dedicated home office space . • A smartphone for communication and verification purposes. • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.