CLIENT SUPPORT MANAGER

Accountabilities: • Engage with inbound, pre-qualified clients to understand their needs and provide clear guidance on available financial protection options. • Support clients through a structured, step-by-step enrollment and onboarding process. • Deliver a high level of client service while ensuring accuracy, clarity, and trust in all interactions. • Build and maintain long-term client relationships to support retention and portfolio growth. • Manage client interactions effectively and maintain accurate records of communications and progress. • Collaborate with team members and leadership to improve processes and overall client experience. • Participate in ongoing training and coaching to continuously strengthen product knowledge and communication skills. Requirements: • Strong communication and interpersonal skills, with the ability to build rapport and trust quickly. • Self-motivated, coachable, and comfortable working in a performance-driven environment. • Ability to follow structured processes while adapting to individual client needs. • Strong organizational skills and attention to detail in managing client information. • Previous experience in client support, customer service, or sales is an asset but not required. • Comfortable working independently in a remote environment with minimal supervision. • Basic digital skills and familiarity with online communication and CRM tools. Benefits: • Fully remote role with flexible full-time or part-time scheduling options. • Pre-qualified inbound client flow (no cold calling or outbound prospecting). • Performance-based compensation with uncapped earning potential. • Structured onboarding, training program, and ongoing mentorship. • Clear opportunities for advancement into leadership and team development roles. • Skill development in client relationship management, communication, and consultative support. • Income directly tied to performance, effort, and results. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1