DIRECTOR, REVENUE CYCLE MANAGEMENT

Accountabilities: • Own the end-to-end revenue cycle management function, including collections, accounts receivable, billing operations, and cash flow forecasting to ensure leadership visibility into financial performance. • Build and optimize a high-performance collections infrastructure, standardizing workflows, reducing revenue leakage, and driving improvements in net collection rates. • Identify and resolve bottlenecks across the billing lifecycle, implementing process improvements that reduce denials and accelerate AR resolution timelines. • Serve as the primary escalation point for complex payer disputes, directly engaging with health plans to resolve payment issues and negotiate favorable outcomes. • Partner with Finance, Legal, Product, and Growth teams to align billing strategies with contracts, operational workflows, and company expansion goals. • Develop, track, and optimize KPIs across revenue cycle performance, using data insights to adjust strategies and improve recovery outcomes in real time. • Lead and mentor the revenue cycle operations team, ensuring accountability, efficiency, and high-quality execution across all billing and collections activities. • Support client and payer communications, ensuring transparency, trust, and clarity in all billing-related interactions. Requirements: • 8+ years of experience in revenue cycle management, billing operations, or healthcare financial operations, including at least 2–3 years in a leadership or management role. • Strong expertise in collections, accounts receivable management, and end-to-end revenue cycle processes within healthcare environments. • Proven experience negotiating and resolving complex payment issues with health plans, payers, or insurance organizations. • Deep knowledge of CMS regulations, payer behavior, and healthcare reimbursement systems. • Experience working with EMR and RCM systems, as well as payer portals and billing platforms; experience with system migrations is a plus. • Strong analytical and operational mindset with the ability to identify inefficiencies and design scalable process improvements. • Excellent leadership, communication, and stakeholder management skills across cross-functional teams. • High level of ownership, autonomy, and ability to thrive in fast-paced, performance-driven environments. Benefits: • Competitive salary with performance-based incentives. • Comprehensive medical, dental, and vision insurance coverage. • Opportunity to work in a high-growth digital health organization with meaningful real-world impact. • Flexible work environment supporting remote collaboration. • Paid time off and company holidays. • Career development opportunities in healthcare operations and revenue cycle leadership. • Collaborative, mission-driven culture focused on improving access to affordable and nutritious healthcare solutions. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1