IT SUPPORT EXECUTIVE

Responsibilities • To provide level 1 and 2 troubleshooting and support to corporate and store users. • To act as the point of contact with local and HQ IT team in South Korea to ensure communication, reporting and implementation of IT solutions smoothly. • To install, administer and configure systems (desktop, laptop, mobile devices and etc.) • To liaise, manage and work with external vendors for maintenances and services. • To assist on training and on-boarding / off-boarding of staff. • To ensure the firmware (e.g. laptop, desktop and etc.) is up to date. • To maintain and manage IT assets. • To develop, establish and maintain SOP and documentation for any IT related tasks. • Other ad-hoc duties as assigned. Requirements • Diploma or bachelors degree in Information Technology • Possess good knowledge of D365 Finance and Operation. • Possess basic networking knowledge of TCP/IP, VPN and switches. • High degree of independence, initiative, responsibility, problem solving skill and interpersonal skill. Benefits • Medical & Dental benefits • Annual Leave Quota • Flexible Working Arrangement • Exposure to Travel Business Industry • Opportunity to work with multiple stakeholders (internally and externally)