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COUNTRY MANAGER (ROMANIA)

alcor-internal
Full-timemid

Job description

ALCOR is a growing tech company that offers an all-in-one-place solution for tech product companies to build their software R&D centers from 0 to 100 developers in LATAM and Eastern Europe. Our clients: People ai, Grammarly, BigCommerce, Ledger, Sift, and many others. We are looking for a Country Manager to become a trusted partner to our international clients act as their COO, helping them to launch and scale operations from scratch, entering new markets (Eastern Europe & LATAM), and building smooth, scalable processes. What tasks await you: • Represent Alcor on the local market serve as Alcors regional ambassador, providing deep insight into the regional IT ecosystem, business culture, and regulations. • Act as the primary point of contact for clients cultivate strong, long-term partnerships and proactively identify client needs. • Lead operational setup including presenting the location, sourcing top-tier vendors, office setup, procurement, insurance, etc. • Coordinate onboarding, offboarding, and payment processes for the clients local team. • Ensure seamless cross-functional collaboration work closely with legal, finance, and recruitment teams to deliver WOW-level service. • Support pre-sale activities: participation in intro calls with prospective clients to represent your region and showcase local expertise. • Drive business growth by expanding client accounts in your region. Requirements: • 3+ years of experience in a client-facing role: Customer Success / Support , Account Manager. • Deep understanding of the local tech market including market pros and cons, trends, talent pool, local IT hubs, onboarding, and offboarding procedures. • Fluent English communication both verbal and written. • Strong customer focus with a WOW-service mindset. • Analytical mindset, proficient in Excel, and confident using data to drive insights and decisions. • Proactive and adaptable thrives in a fast-paced, dynamic environment and can independently manage tasks across time zones. We also offer: • An exciting, dynamic job with the opportunity to grow and learn. • Working only with product IT companies that have innovative projects and advanced technologies. • 20-day paid vacation, 100% paid sick leave. • Additional days off for special occasions, all national holidays off. • Compensation of medical insurance. • Flexible working schedule. • Remote work. • IT Kit. • Professional education, training courses, and conferences (on the basis of work performance). • A warm atmosphere of young and proactive people, corporate events, and team building. If you are interested in the position, please send your CV. We'd love to meet you!