AUSTRALIAN RESTAURANT MANAGER

Key Responsibilities: • Operational Management: • Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality. • Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction. • Manage restaurant staff, including hiring, training, scheduling, and performance evaluations. • Monitor inventory levels and order supplies as needed to maintain smooth operations. • Customer Service: • Ensure that customers receive a warm welcome and excellent service throughout their dining experience. • Address customer complaints and resolve issues promptly and professionally. • Maintain a customer-focused attitude and lead by example in providing top-notch service. • Financial Management: • Prepare and manage budgets, controlling expenses while maximizing revenue. • Monitor financial performance and develop strategies to achieve financial targets. • Implement cost-effective measures to enhance profitability. • Quality Assurance: • Enforce food safety and hygiene standards to comply with local regulations. • Conduct regular inspections to ensure the restaurant meets health and safety standards. • Collaborate with the kitchen team to maintain consistent food quality and presentation. • Marketing and Promotion: • Develop and execute marketing initiatives to attract and retain customers. • Collaborate with the marketing team to plan and implement promotional campaigns. • Monitor and respond to customer reviews and feedback on social media and review platforms. • Staff Development: • Provide ongoing training and development opportunities for staff to improve their skills and customer service. • Foster a positive work environment that encourages teamwork and employee satisfaction. • Inventory and Stock Control: • Manage inventory levels efficiently to minimize wastage and control costs. • Conduct regular stock audits and implement inventory control measures. 3+ Years of Experience Required!