CUSTOMER SUPPORT ADVISOR (GERMAN & ENGLISH SPEAKER)!

Were Hiring! Customer Support Advisor (German + English Speaker) Remote, Türkiye | Full-Time Are you passionate about helping customers and solving problems? Do you speak German at C1+ level and want to work in a dynamic international environment? We are looking for a Customer Support Advisor to assist users of a major global digital platform across multiple support channels. About the Role As a Customer Support Advisor, you will support users with: Technical questions Account and login issues Subscription-related inquiries Content or service guidance Support is delivered through a combination of Calls, Chat, Email, and Social Media . (You will not handle two live or two offline channels at the same time.) This is a remote position , open to candidates based anywhere in Türkiye . Equipment Provided We provide everything you need to succeed: Laptop Monitor Language Requirement German C1+ level Support Channels Live Support: Chat Voice Calls Offline Support: Email Social Media To support Social Media channels, an internal assessment is required. Training & Assessments Training: 10 business days Delivered online Compensation & Benefits Net Salary: 33,000 TL Quality Bonus: 10% Meal Allowance (Pluxee): 4,500 TL Private Health Insurance: Mapfre ÖSS Ready to join us? If youre a motivated German-speaking professional looking to grow your career in customer support, wed love to hear from you! Send your CV or contact us for more information.