CUSTOMER SUPPORT - ITALIAN SPEAKER - REMOTE

Looking for a remote opportunity in Portugal? We are hiring Italian Customer Service Advisors to join a leading international company specializing in customer experience and business process outsourcing. This is a fully remote position within mainland Portugal , offering the opportunity to work from home while supporting Italian-speaking customers in a dynamic and multicultural environment. Location: Remote – Mainland Portugal Start date: ASAP As a Customer Service Advisor, you will support customers by handling administrative requests, answering inquiries and providing high-quality assistance. Your goal will be to deliver a smooth, professional and customer-focused experience. Your responsibilities: Handle customer inquiries and administrative requests Update customer information using internal CRM systems Find appropriate solutions while ensuring customer satisfaction Communicate professionally and efficiently with customers Deliver an outstanding customer experience in every interaction What we offer: Health insurance and additional benefits 100% remote work from mainland Portugal Full training from day one International and multicultural work environment Career development opportunities Continuous support and coaching Your profile: Fluent Italian (C1/C2) Good level of English Comfortable using multiple computer systems and CRM tools Strong attention to detail and organizational skills Excellent communication skills Customer-oriented mindset Important: We are looking for candidates who are available to start as soon as possible . This position is open only to candidates who are already living in mainland Portugal and have a valid right to work in Portugal or within the European Union. Applications from candidates located outside mainland Portugal will not be considered. Ready to join an international team while working remotely from Portugal? Apply now!