CUSTOMER SUPPORT SPECIALIST (DANISH-SPEAKING) - FULLY REMOTE (P)

Are you passionate about creating outstanding customer experiences? Do you enjoy solving problems, supporting customers, and making every interaction count? If you´re fluent in Danish and love working in a dynamic, international environment, this might be the perfect opportunity for you! We´re looking for a Customer Support Specialist to become the friendly and reliable voice of our client´s brand—supporting customers, boutiques, and partners across Europe, all from the comfort of your home. What You´ll Be Doing As part of our client´s customer support team, you´ll play a key role in ensuring smooth and stress-free customer journeys by: • Delivering exceptional customer service via phone and email • Assisting with new bookings, rebookings, cancellations , and general inquiries (air, rail, hotel, and related services) • Handling incoming calls from boutiques and shops, providing timely and accurate solutions • Logging interactions in internal systems and ensuring SLA requirements are met • Using your product and application knowledge to guide customers confidently • Finding tailored solutions for each customer, turning challenges into positive experiences What We´re Looking For • Fluent or bilingual Danish with a strong command of English • A customer-first mindset with excellent communication skills • Ability to understand and qualify customer needs effectively • A flexible, proactive, and solution-oriented attitude • Comfortable working in a fast-paced, service-driven environment What´s In It for You? We believe great work deserves great rewards. Heres what you can expect: • 100% remote work from Lithuania • Flexible employment options : • Full-time (40 hours/week) • Part-time available after the full-time training period (50–100%) • Rotating schedule, Monday to Friday , between 9:00 AM – 8:00 PM (8.5-hour shifts); Saturday-Sunday , between 10 :00 AM – 7:00 PM • Competitive salary : €2,000 – €2,400 gross/month • Bonus up to €250 gross/month • Comprehensive paid training (full-time during training period) • Career development programs and professional growth opportunities • Supportive, fun, and international colleagues who truly have your back Location • Fully Remote – must be based in Lithuania Ready to make an impact? Join us and turn every customer interaction into a moment of delight—without ever leaving home. We can´t wait to meet you!