REMOTE SUPPORT SPECIALIST FOR DANISH MARKET

Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal! If you're still abroad, relocation assistance is provided, including housing! Location: Remote from Continental Portugal Contract: Full-time, 12-month renewable Start dates: several dates available through June and July About the Brand: Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users. Role Overview: As a Danish-speaking E-commerce Support Specialist , you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying. Responsibilities: • Respond to customer queries on orders, deliveries, returns, and payments. • Securely handle sensitive data and follow internal escalation procedures. • Communicate professionally through email, phone, and chat. • Collaborate with carriers and internal departments. Requirements: • C2-level Danish and fluent English (C1)- written and spoken levels • Excellent attention to detail and communication skills. • Ability to manage tasks independently and meet deadlines. • Willingness to work on rotating shifts. • Already in Portugal or open to relocating from this role • EU member state passport or a valid residence card for Portugal