REMOTE DUTCH-SPEAKING JUNIOR CUSTOMER SUPPORT

🇳🇱 Dutch-Speaking Customer Support Specialist About the Role We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction. This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects. Key Responsibilities • Provide support and guidance to customers in Dutch and English • Handle inquiries through email, chat, and phone • Identify and resolve customer issues effectively • Maintain accurate customer records and documentation • Deliver a professional and friendly service experience • Collaborate with internal departments when needed Requirements ✅ Native or fluent Dutch ✅ Good command of English ✅ Excellent communication and problem-solving skills ✅ Customer-oriented mindset ✅ Ability to work rotational schedules including weekends Benefits • 14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus) • Private Health & Life Insurance • Performance bonus (according to project policy) • 25 days annual leave • €50 monthly meal voucher • Full, paid training provided • Opportunities for internal growth and career development • Supportive multicultural working environment Contract & Work Model • Permanent contract • 40h per week (8h/day, 5 days/week)