REMOTE JUNIOR FRENCH SPEAKING CUSTOMER SUPPORT

Key Responsibilities • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner. • Assist customers with product information, order issues, and general inquiries. • Resolve customer concerns and escalate more complex issues when necessary. • Provide effective solutions to ensure customer satisfaction. • Maintain accurate records of customer interactions in the CRM system. What We Are Looking For • Fluency in French (C2 level) and good communication skills in English (B2 level or higher). • Strong problem-solving skills and the ability to empathize with customers. • Must be available to work remote from Braga to Coimbra . What We Offer • Competitive salary and benefits. • Private health insurance. • Paid training and ongoing support. • A friendly and supportive work environment. • Opportunities for career advancement.