REMOTE GERMAN SPEAKING TRAVEL AGENT IN ATHENS, GREECE!

Cross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry. Your Role as a Bilingual Customer Advisor: Respond and record consumer inquiries through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy; Ensure all support calls and emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. Requirements: High School Diploma or Higher; Native/Fluent German; Good level of English, C1; Good Problem-Solving Skills; Strong troubleshooting skills Benefits Possibility of remote from anywhere in Greece; Private Health & Life Insurance; 1,400 Euros gross monthly x 14 salaries; Performance bonus; 25 days annual leave; Working hours: 40h per week = is 8 hours per day / 5 days a week; Relocation package* - Accommodation in a great hotel close by the office for 3 weeks - 300 Euros accommodation support for the candidates moving from abroad (with the 1st payment)