CUSTOMER ADVISOR – GERMAN SPEAKING | GREECE (ON-SITE / REMOTE)

Location: Athens, Greece | Remote from Greece only About the Role On behalf of a leading international BPO based in Athens, we are looking for German-speaking Customer Advisors to handle inbound customer interactions via phone, email, and chat. Both on-site and remote options are available depending on your profile. Your Responsibilities • Handle customer inquiries in German across phone, email, and chat • Resolve issues efficiently and ensure high customer satisfaction • Log interactions accurately in the CRM system • Meet agreed KPIs (CSAT, response time, resolution rate) Your Profile • German C1/C2 native or near-native — mandatory • English B2 minimum • For remote: stable connection and quiet working space What We Offer • Competitive salary and performance bonuses • Relocation support for on-site candidates (flights and accommodation) • Paid training and private health insurance • Remote work option for eligible profiles • International, multicultural environment Apply today by sending us your resume in german or english- Feedback up to 48 h