REMOTE CUSTOMER CARE SPECIALIST WITH GERMAN WANTED!

Join Our Team: Customer Care Specialist with German Location: Fully Remote (Work from Home) Based in Croatia Type: Full-time, Indefinite Contract Do you excel at providing technical customer support and speak German fluently? We're looking for a Customer Care Specialist to deliver exceptional service through voice, chat, and emailall while working remotely from Croatia! Key Responsibilities: • Deliver technical customer support across voice, chat, and email channels • Provide outstanding customer experiences every time • Document all interactions in a CRM system • Collaborate with internal teams, contribute to department initiatives, and support your colleagues What Were Looking For: • Fluent in German (C1+) and proficient in English (B2+) • Residing in Croatia with legal right to work • Experience in customer support and technical support (IT or help desk preferred) • Strong independent work skills and ability to thrive in a remote team • Excellent problem-solving, critical thinking, and adaptability • Competence in using external systems, Microsoft Office, and PC-based software Work Schedule: Monday to Friday, 09:00 AM 05:00 PM What We Offer: • Competitive remuneration based on skills, experience, and performance • Fully remote work from Croatia • A supportive and creative team environment with excellent employee reviews • Tools and guidance to help you reach your full potential Ready to take the next step in your career? Apply today and join our dynamic team!