REMOTE GERMAN-SPEAKING CUSTOMER SERVICE REPRESENTATIVES

Work Model: Remote (Applicants from anywhere in Turkey are welcome) Schedule: Shift-Based Starting Date: December, 2025 Job Description: We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed our comprehensive training program will prepare you for the role. Responsibilities: • Respond to incoming calls, emails, and chat requests in German • Analyze customer issues and provide effective solutions • Outbound sales • Forward cases to relevant departments when necessary • Maintain a high level of customer satisfaction Requirements: • Fluent German speaking and writing skills • Residence in Turkey • Strong communication skills, patience, and a solution-focused attitude • Ability to work in a shift-based schedule • Basic computer skills What We Offer: • Fully remote work opportunity • Comprehensive training and continuous development • Performance-based bonuses and additional benefits • Opportunity to work with international teams