CUSTOMER SERVICE SPECIALIST (DUTCH-SPEAKING)*

Customer Service Specialist (Dutch-speaking) Location: Porto, Portugal (Hybrid) Start Date: 23 April 2026 Schedule: 24/7 rotational shifts (Monday to Sunday) Days Off: 2 rotational days Contract: Full-time About the Role Join an international customer service team in Porto, supporting Dutch-speaking customers in a dynamic and multicultural environment. This role offers hybrid flexibility and an attractive welcome bonus. What You'll Do • Provide support to Dutch-speaking customers via phone, email, or chat • Handle inquiries efficiently and professionally • Ensure high levels of customer satisfaction • Maintain accurate records in internal systems What We're Looking For • C1+ Dutch + C1 English • Strong communication skills • Customer-oriented mindset • Comfortable working in rotational shifts (24/7) • Previous customer service experience is a plus What's in It for You • Base Salary: €1,100 gross x14 salaries • Monthly Bonus: €150 (paid 11 months) • Welcome Bonus: €1,500 • Hybrid working model • International work environment Important Notes • Rotational shifts (including nights and weekends) • Night shifts are occasional but mandatory • Must be comfortable with 24/7 schedule Recruitment Process • Candidates will be invited to complete an online assessment (Harver test) • Please ensure timely completion to proceed in the process Interested? Apply now and take the next step in your international career!