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CUSTOMER SERVICE SPECIALIST (DUTCH-SPEAKING)*

fh-collective
Full-timemid

Job description

Customer Service Specialist (Dutch-speaking) Location: Remote (Portugal-based) Start Date: 7 May 2026 Schedule: Monday to Friday, 08:00 – 17:00 Contract: 6-month fixed-term (CDD) About the Role Work remotely from Portugal as part of an international customer service team, supporting Dutch-speaking customers in a structured weekday role. Ideal for candidates looking for work-life balance and remote flexibility. What You'll Do • Provide support to Dutch-speaking customers via phone, email, or chat • Handle inquiries efficiently and professionally • Ensure high levels of customer satisfaction • Maintain accurate records in internal systems What We're Looking For • C1+ Dutch + good English level • Strong communication skills • Customer-oriented mindset • Ability to work independently in a remote setup What's in It for You • Remote working model • Stable Monday–Friday schedule • Training and onboarding support • International work environment Important Notes • Must already be based in Portugal (mainland) • No relocation support • Remote role only from Portugal • Contract duration: 6 months (CDD) Interested? Apply now and start your remote career in customer service!