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CUSTOMER SERVICE SPECIALIST (GERMAN-SPEAKING)*

fh-collective
Full-timemid

Job description

Customer Service Specialist (German-speaking) Location: Braga, Portugal (On-site) Start Date: 14 May 2026 Schedule: Monday to Saturday, 07:00 – 19:00 (rotational shifts) Days Off: Sunday + 1 rotational day Contract: Full-time About the Role Join an international customer service team in Braga, supporting German-speaking customers in a dynamic environment with rotational shifts. A great opportunity for candidates already based in Portugal looking for stability and growth. What You'll Do • Provide support to German-speaking customers via phone, email, or chat • Handle inquiries efficiently and professionally • Ensure high levels of customer satisfaction • Maintain accurate internal records What We're Looking For • Native / C2 German + good English level • Strong communication skills • Customer-oriented mindset • Ability to work in rotational shifts • Previous experience is a plus What's in It for You • Base Salary: €1,010 gross x14 salaries • Complexity Bonus: €140 x 11 months • Stable full-time contract • International work environment Important Notes • Must already be based in Portugal (Braga/Aveiro area) • No relocation support • On-site role only Interested? Apply now and we'll guide you through the next steps!