Back to jobs

CUSTOMER SERVICE SPECIALIST (GERMAN-SPEAKING)*

fh-collective
Full-timemid

Job description

Customer Service Specialist (German-speaking) Location: Braga, Portugal (On-site) Start Date: 23 April 2026 Schedule: Monday to Friday, 07:00 – 16:00 Contract: Full-time About the Role Join a professional customer service team in Braga, supporting German-speaking customers in a structured and stable weekday role. Ideal for candidates already based in Portugal seeking a long-term opportunity. What You'll Do • Provide support to German-speaking customers via phone, email, or chat • Handle customer inquiries efficiently and professionally • Ensure high levels of customer satisfaction • Maintain accurate records in internal systems What We're Looking For • Native / C2 German + good English level • Strong communication skills • Customer-focused mindset • Previous customer service experience is a plus What's in It for You • Base Salary: €1,055 gross x14 salaries • Monthly Bonus: €100 gross x12 • Stable Monday–Friday schedule (no weekends) Important Notes • Must already be based in Portugal (Braga/Aveiro area) • No relocation support • On-site role only Interested? Apply now and let's discuss the next steps!