CUSTOMER SERVICE SPECIALIST (GERMAN-SPEAKING)*
fh-collective
Full-timemid
Job description
Customer Service Specialist (German-speaking)
Location: Lisbon, Portugal (On-site)
Start Date: 7 May 2026
Schedule: Monday to Friday (including bank holidays), 07:30 – 20:00 (rotational shifts)
Days Off: Weekends
Contract: 6-month fixed-term (CDD)
About the Role
Join an international customer service team in Lisbon, supporting German-speaking customers in a structured weekday role. Ideal for candidates looking for stability and work-life balance with weekends off.
What You'll Do
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Provide support to German-speaking customers via phone, email, or chat
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Handle inquiries efficiently and professionally
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Ensure high levels of customer satisfaction
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Maintain accurate records in internal systems
What We're Looking For
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C1+ German + good English level
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Strong communication skills
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Customer-oriented mindset
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Ability to work in a structured environment
What's in It for You
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Stable Monday–Friday schedule
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Weekends off
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Training and onboarding support
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International work environment
Important Notes
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On-site role in Lisbon
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Rotational shifts within weekday hours
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Contract duration: 6 months (CDD)
Interested?
Apply now and start your international career in Portugal!