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CUSTOMER SERVICE SPECIALIST (GERMAN-SPEAKING)*

fh-collective
Full-timemid

Job description

Customer Service Specialist (German-speaking) Location: Lisbon, Portugal (On-site) Start Date: 7 May 2026 Schedule: Monday to Friday (including bank holidays), 07:30 – 20:00 (rotational shifts) Days Off: Weekends Contract: 6-month fixed-term (CDD) About the Role Join an international customer service team in Lisbon, supporting German-speaking customers in a structured weekday role. Ideal for candidates looking for stability and work-life balance with weekends off. What You'll Do • Provide support to German-speaking customers via phone, email, or chat • Handle inquiries efficiently and professionally • Ensure high levels of customer satisfaction • Maintain accurate records in internal systems What We're Looking For • C1+ German + good English level • Strong communication skills • Customer-oriented mindset • Ability to work in a structured environment What's in It for You • Stable Monday–Friday schedule • Weekends off • Training and onboarding support • International work environment Important Notes • On-site role in Lisbon • Rotational shifts within weekday hours • Contract duration: 6 months (CDD) Interested? Apply now and start your international career in Portugal!