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CUSTOMER SERVICE SPECIALIST (POLISH-SPEAKING)*

fh-collective
Full-timemid

Job description

Customer Service Specialist (Polish-speaking) Location: Lisbon, Portugal (On-site) Start Date: 30 April 2026 Schedule: Rotational shifts (Mon–Sun) • 08:00 – 17:00 or 09:00 – 18:00 • 2 rotational days off Contract: Full-time About the Role Join an international customer service team in Lisbon, supporting Polish-speaking customers within a fast-paced e-commerce environment. This is a great opportunity to gain experience in one of the most dynamic and growing industries. What You'll Do • Support customers via phone, email, or chat • Handle inquiries related to e-commerce products and services • Provide efficient and customer-focused solutions • Maintain accurate records in internal systems • Manage high contact volumes during peak periods What We're Looking For • C1+ Polish + good English level • Strong communication and problem-solving skills • Interest or experience in e-commerce • Ability to work in a fast-paced environment • Customer-oriented mindset What's in It for You • Welcome Bonus available • International work environment • Career growth opportunities • Training and onboarding support Important Notes • On-site role in Lisbon • Rotational shifts including weekends • Future transition to 24/7 schedule possible Interested? Apply now and start your career in the e-commerce industry!