FIELD OPERATIONS SUPERVISOR

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com. POSITION SUMMARY: Responsible for the supervision of all field operations executed by the New Flyer in Georgia, North and South Carolina. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship with TTC Transit at the depot level that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order. *Travel to various customer sites required WHAT YOU WILL DO: • Understands and uses the New Flyer core values when working inside and outside the New Flyer organization. • Understands and follow Respectful Workplace rules. • Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies. • Regularly travel to work site locations to oversee, understand and support field operations. • Be visible to field technicians and mechanics at their work sites. • Participate and support all meeting architecture applicable to New Flyer field operations in Toronto. • Oversee training plan for field technicians. • Organize and lead warranty repair, PDI and retrofit technician teams. • Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director. • Acts as interim site manager during RPSM-s absence as assigned. • Report all issues affecting New Flyer product or business to the Regional Product Support Managers. • Review iBus website regularly. • Other duties as assigned. WHAT YOU NEED TO BE SUCCESSFUL: • High School, 2 years College, Trade School or equivalent • 5 years work experience or equivalent • Some leadership experience • Inventory management experience • Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license. • Proficient with MS Office WHY JOIN OUR TEAM: • Job Stability • Respectful Workplace • Safety is our top priority • Health, Dental, & Vision - Effective Day 1 of Employment! • Life Insurance • Paid STAT Holidays • Boot Allowance • On the job skill and development training • Ability to advance your career with a growing company OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.comand www.nfi.parts.