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CLIENT EXPERIENCE CONCIERGE

travel-with-lani
Part-timemid

Job description

We are seeking motivated and detail-oriented individuals to join our team as Client Experience Concierges. This is a fully remote role where you will assist clients in planning and booking tailored travel experiences while collaborating with a professional team and reporting to a team lead. Key Responsibilities: • Research, plan, and coordinate customized travel itineraries. • Assess client preferences, needs, and budgets to recommend tailored travel options. • Book travel services including flights, accommodations, transportation, cruises, and tours. • Provide professional client support before, during, and after travel. • Resolve client concerns or issues promptly and professionally. • Participate in training, professional development, and webinars. • Collaborate with team members and suppliers to deliver exceptional client experiences. Qualifications: • Strong verbal and written communication skills. • Reliable internet and a computer or smartphone. • Experience in customer service, hospitality, or sales is a plus. • Personal travel experience helpful but not required. What We Offer: • Comprehensive onboarding and ongoing training. • Flexible full-time or part-time remote work. • Career development opportunities. • Access to industry benefits and travel perks.