OPERATIONS MANAGER

Operations Manager About the Role We are seeking an experienced Operations & Business Development Manager to oversee the daily operations of our recruitment business while driving client acquisition and managing end-to-end talent acquisition activities. This hybrid leadership role combines operational excellence, business development, and hands-on recruitment to support the company's growth objectives and deliver exceptional service to clients and candidates. Key Responsibilities Operations Management • Oversee daily operations and ensure efficient service delivery. • Implement and improve operational processes and workflows. • Monitor performance metrics and provide regular reporting. • Ensure compliance with company policies and industry standards. Business Development • Identify and pursue new business opportunities. • Build and maintain strong client relationships. • Prepare proposals and presentations for prospective clients. • Support marketing initiatives to drive business growth. Talent Acquisition • Partner with clients to understand hiring requirements. • Source, screen, and assess candidates. • Manage the full recruitment lifecycle. • Maintain talent pipelines and ensure a positive candidate experience. Qualifications & Experience • Bachelor's degree in Business Administration, Human Resource Management, or a related field. • Minimum of 5 years of experience in operations, recruitment, business development, or a related function. • Previous experience within a staffing or recruitment agency is strongly preferred. • Strong leadership, communication, and stakeholder management skills. • Experience with ATS and CRM platforms. Core Competencies • Operations Management • Business Development • Talent Acquisition • Project Management • Client Relationship Management • Process Improvement • Team Leadership • Strategic Planning • Data Analysis and Reporting What We Offer • Competitive salary and performance incentives. • Professional development opportunities. • A collaborative and dynamic work environment. • The opportunity to contribute to the growth and success of a leading recruitment organization.