CARDIOLOGY PATIENT NAVIGATOR

Cardiology Patient Navigator (Coordinator) Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support. Sector Healthcare — Cardiology / Care Coordination Reports to Clinical Lead / Provider Team Type Full-time Hours U.S. business hours (CST) Rate USD 5–6 per hour Location Remote Tools EMR/EHR systems, remote patient monitoring platforms Role Overview Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan. Key Responsibilities Patient Communication & Scheduling • Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems • Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps • Support patients navigating cardiology care pathways, including CHF management protocols Care Coordination • Track testing schedules, follow-up appointments, and remote patient monitoring workflows • Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients • Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing) Documentation & Compliance • Maintain accurate and timely clinical documentation in EMR/EHR systems • Ensure all patient interactions and records meet HIPAA compliance standards • Support billing documentation and insurance coordination as needed Who Will Succeed This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision. • Friendly, collaborative, and outcomes-focused • Comfortable balancing 150+ patients across multiple priorities simultaneously • Self-directed in a remote setting with evolving processes • Proactive communicator with providers and patients alike • Confident adapting to new systems, tools, and workflows in a growing environment Experience & Skills Required • Clinical healthcare background: CNA, MA, RN, or equivalent credential • 3+ years of experience in healthcare, telehealth, or medical office settings • Experience in care coordination or care management, preferably in telephonic or remote settings • B2+ English proficiency | B2+ Spanish proficiency (bilingual required) • Experience using EMR/EHR systems • Strong patient-centered communication skills • Ability to work U.S. business hours (CT) • Strong written and verbal English communication; assessed at screening Preferred • Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings • Outpatient cardiology, home health, or telemedicine experience • Remote patient monitoring exposure • Medical billing or prior authorization knowledge • Prior experience working as a contractor or in startup/evolving environments