REMOTE TRAVEL ASSISTANCE COORDINATOR

Position Description We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys. Key Responsibilities • Respond to client inquiries via email, phone, and messaging systems • Process itinerary changes, cancellations, and special travel accommodations • Provide accurate guidance on travel requirements and agency policies • Conduct proactive check-ins with clients ahead of travel dates • Efficiently manage and resolve customer concerns with professionalism Ideal Candidate Profile • Customer-first mindset with strong communication skills • Experience in customer support, hospitality, or tourism preferred • Reliable, organized, and capable of multitasking • Comfortable navigating online systems and digital booking tools • Passionate about travel and delivering excellent service Perks & Advantages • Work-from-home flexibility • Flexible hours • Training and mentorship • Growth opportunities within a growing travel company • Access to industry discounts and travel benefits • Positive and team-oriented culture