XTN-DD68222 | CLOUD OPERATIONS ANALYST

Amidst the surge in ransomware and cybercrime, Illumio stands out with its proven segmentation product suite designed for Zero Trust security. With a firm belief in empowering all organizations to thrive securely, Illumio was founded in 2013 by Andrew Rubin and PJ Kirner. Their goal: to create user-friendly security technology that halts hackers and malware from spreading through networks. • Comprehensive health benefits • Diverse learning & growth opportunities • Accessible Cloud HR platform (Sprout) • Above standard leaves • As part of the Cloud Operations team ensures releases are done as per plan, and progress is communicated to all stakeholders. • Work to resolve technical issues and escalations at the infrastructure and application levels. • Leading, driving, facilitating, and managing Incident bridge. • Provide scheduled on-call services for emergency changes. • Participate in the site incidents troubleshooting triage efforts • Work directly with developers to fix the technical issues they are facing, engage relevant teams, and take issues to a logical conclusion. • Improve existing processes and automate using new tools and scripts • Work on different projects, provide status updates and meet stakeholder expectations. • Define and improve existing releases, and deployment processes and drive discussions within the team. • Manage releases and deployments in the distributed Environment across multiple stacks and ensure compliance with Illumio policies. • Work collaboratively and efficiently with all internal and external partners and stakeholders across multiple time zones to ensure timely delivery. • 5+ years of total experience with a bachelor's degree is required. • Solid knowledge of the Linux operating system, Ubuntu, RHEL, and OEL7 is required. • Application support and debugging experience in a dynamic fast-paced production environment. • Knowledge/Experience of Incident Management. • Network basics and Troubleshooting skills • Load balancers / Traffic manager knowledge • Virtualization, Containerization Knowledge • Good understanding of Production deployment, Distributed Env required. • Sound knowledge in one or more programming languages like shell, and python. • Knowledge of GIT, Jira, and Jenkins preferred. • 4+ years in a production support role in a fast-paced industry/organization. • Strong communication skills and ability to work effectively across global teams • Ability to manage multiple tasks and competing priorities to deliver projects on schedule • Strong problem-solving and operational process skills and attention to detail. As previously mentioned.