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REMOTE TRAVEL EXPERIENCE REPRESENTATIVE

kim-luxe-travel
Full-timemid

Job description

We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience. Key Responsibilities • Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance • Review itineraries, confirm travel arrangements, and assist with updates or general requests • Provide accurate information about destinations, travel requirements, and agency procedures • Follow up with travelers before departure to confirm details and answer questions • Address client concerns professionally and escalate more complex matters when needed Ideal Candidate • Strong communication skills with a customer-focused attitude • Customer service experience preferred but not required • Organized and dependable with strong attention to detail • Comfortable using online tools and learning new systems • Interest in travel and supporting positive client experiences Perks • Fully remote position with flexible hours • Training and ongoing support provided • Opportunities for professional development in the travel industry • Access to travel-related perks and industry discounts • Supportive and collaborative team environment