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CLIENT SERVICES ASSOCIATE / TRAVEL

hbtravels
Full-timemid

Job description

About Us: We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable. Position Overview: We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish. Key Responsibilities: • Respond to client questions and assist with travel reservations • Provide guidance on destinations, accommodations, and travel options • Handle itinerary changes, modifications, and special requests • Deliver excellent customer service and build positive client relationships • Stay informed about travel industry updates, policies, and promotions Qualifications: • Strong communication and interpersonal skills • Excellent organizational abilities and attention to detail • Ability to work independently in a remote environment • Previous experience in travel, hospitality, or customer service is an advantage (but not required) • Enthusiasm for travel and helping others plan their trips What We Offer: • Flexible remote work opportunity • Training and ongoing professional development • Supportive and collaborative team environment • Opportunities to grow within the travel industry • Access to travel perks and discounts (eligibility requirements apply)