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ITALIAN CUSTOMER CARE FOR DELIVERY LOGISTICS | PAID RELOCATION TO ATHENS, GREECE

Mercier Consultancy Group
Full-timemid

Job description

Are you an Italian speaker ready to start your career abroad? At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece. In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free. Key Responsibilities • Handle customer inquiries for Italian speaking customers. • Resolve complaints professionally to maintain high customer satisfaction. • Accurately document all customer interactions in the CRM system. • Collaborate with internal teams to improve product support and customer service processes. • Native-level fluency in Italian (both written and spoken) is essential. • A minimum English proficiency of B2 is required. • Strong communication and problem-solving skills. • Comfortable using computers and willing to learn new software tools. • Ability to work in a team-oriented environment. • Willingness to relocate and live in Greece. • Competitive Monthly Salary, • 2 Extra Salaries per year, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Continuous support during and before your relocation to Greece, • Fully Paid Training, • Positive international environment, • Health Insurance, • And Much More!