GERMAN SPEAKING CUSTOMER SERVICE AGENT - WORK IN SOFIA - PAID RELOCATION

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a German Speaking Customer Service Agent to join a dynamic team in Bulgaria. This role comes with a fully paid relocation package, making it ideal for individuals eager to advance their customer service career in a vibrant and international work environment. Responsibilities • Provide outstanding customer service to German-speaking clients via phone, email, and chat. • Handle inquiries related to products, orders, returns, and general customer support. • Resolve customer complaints efficiently and professionally to ensure high satisfaction. • Maintain accurate documentation of customer interactions within the CRM system. • Stay up-to-date with products and services to assist customers effectively. • Collaborate with team members to enhance overall customer experience. • Participate in training to continuously improve product knowledge and service skills. • Fluency in German and English, both spoken and written. • Relevant experience in customer service is preferred. • Excellent communication and interpersonal skills. • Strong problem-solving skills with a customer-focused attitude. • Proficiency in customer service software and Microsoft Office tools. • Detail-oriented and well-organized. • Willingness to relocate to Bulgaria; relocation costs fully covered by the company. • Comprehensive training fully covered • Secure employment along with opportunities for career growth • Competitive salary • Extra health insurance options • Access to over 50 benefits and services tailored to your needs • A welcoming international workplace culture • Ongoing support and learning opportunities • 1500 euro singing bonus • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live