JUNIOR INTEGRATION LAUNCH SPECIALIST

Job responsibilities • Supporting partner API integrations during onboarding and launch; • Consulting partners and commercial stakeholders on API functionality; • Handling requests coming through the ticketing system; • Validating the quality of partner integrations; • Logging information about integrating partners; • Conducting Zoom/Google Meet calls with partners; • Working with API logs and troubleshooting errors; • Escalating requests to other teams when needed; • Maintaining and updating the knowledge base. • At least 1 year of experience in API technical support (2nd–3rd line support) OR experience with API integrations, launch, and support of API clients; • Time management, strong communication skills, proactivity, and willingness to learn; • Confident experience working with APIs and Postman; • Ability to persuade and influence stakeholders; • Basic understanding of API integration design principles; • Ability to read logs in JSON and XML formats; • Understanding of CRUD principles; • Ability to work with Google Docs; • Ability to handle cross-functional / adjacent project tasks; • English level B2 or higher (both written and spoken). Preferred Skills: • Experience with SQL, Grafana, and Kibana; • Experience working with project-based tasks; • Strong communication skills. • Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.