KEY ACCOUNT MANAGER

We are eStoreLabs , a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients' brands and help them acquire and retain customers. Requirements: • Min. 2 years of experience as an Account Manager or Key Account Manager, preferably in an e-commerce/digital agency or brand-side (ideally in the hair care or beauty sector) • Very good, practical command of English , both spoken and written (minimum C1 level) • Strong background in eCommerce, digital commerce, marketplaces, or retail media • Ability to work with data and translate it into specific business actions • High level of professionalism when working with demanding corporate clients • Excellent communication and negotiation skills • Ability to build long-term, strategic client partnerships Responsibilities: • Building and maintaining strong, long-term partnerships with the client’s global teams • Co-creating and implementing comprehensive e-commerce sales and marketing strategies for the hair care portfolio • Monitoring KPIs and preparing recommendations and reports for regular status meetings • Managing project budgets and actively looking for new business opportunities to up-sell and cross-sell agency services • Following changing trends in the beauty industry and e-commerce innovations to apply them to the client's activities We offer: • Regular performance-based reviews and clear opportunities for growth and advancement • Continuous professional development, including access to advanced training and upskilling in Digital and eCommerce • A flexible benefits package, allowing you to choose from options such as MultiSport, private medical care, and life insurance • A vibrant company culture enriched with well-curated events, team offsites, and networking opportunities • A modern office located in the heart of Warsaw, conveniently situated next to a metro station • A hybrid work model that balances in-office collaboration (3 days per week) with remote flexibility (2 days per week)