HR SYSTEMS PARTNER

Pingidentity

senior€80,000-100,000/year

Job description

<div class="content-intro">About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. <a href="https://www.pingidentity.com/en/company/championing-every-identity.html">We champion every identity.</a> One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. </div><h2 class="wnfdnth _1ibi0s33y _1ibi0s34u">The Role: </h2> The HR Systems Partner owns broader HR systems programs and process design across the HR technology landscape. This role moves beyond daily administration to take on expanded ownership for platform optimization, cross-functional process architecture, data and reporting strategy, and roadmap execution. This role partners closely with HR Operations leadership and key business stakeholders to ensure systems, workflows, and governance practices scale with the company’s needs. This role remains close enough to day-to-day HR Operations work to understand real operational pain points, but it is expected to solve for those issues at a more structural level through configuration strategy, reporting frameworks, system enhancements, AI enablement, and process redesign. <h2 class="wnfdnth _1ibi0s33y _1ibi0s34u">Key Responsibilities</h2> <ul class="wnfdnte"> <li class="wnfdntd _1ibi0s33w"> Own administration strategy and ongoing optimization for core HR systems, with particular emphasis on UKG, WFM, Greenhouse, FreshService, Docebo, and adjacent People platforms. </li> <li class="wnfdntd _1ibi0s33w"> Act as a functional lead for UKG reporting and HR systems data design, including BI reporting strategy, recurring dashboards, data governance practices, and report quality standards. </li> <li class="wnfdntd _1ibi0s33w"> Drive process redesign initiatives in partnership with HR Operations Specialists and Managers to improve scalability, efficiency, controls, and employee experience. </li> <li class="wnfdntd _1ibi0s33w"> Lead complex configuration, workflow, testing, and deployment efforts tied to new features, annual cycles, integrations, and process changes. </li> <li class="wnfdntd _1ibi0s33w"> Oversee file feeds, bulk uploads, and systems support for recurring programs such as compensation cycles, compliance processes, and employee lifecycle events. </li> <li class="wnfdntd _1ibi0s33w"> Evaluate and expand the team’s systems footprint over time, including support for Workforce Management, Quantum, DocuSign, Smartsheet, and other operational tools as needed. </li> <li class="wnfdntd _1ibi0s33w"> Lead administration and optimization of FreshService for HR Operations, including intake design, queue structure, service metrics, case workflows, and self-service improvements. </li> <li class="wnfdntd _1ibi0s33w"> Own administration and reporting requirements for compliance and training systems, including annual anti-harassment training in Docebo. </li> <li class="wnfdntd _1ibi0s33w"> Lead practical AI adoption for the HR Operations team by identifying use cases, creating agents or automations, piloting solutions, and embedding scalable practices into team workflows. </li> <li class="wnfdntd _1ibi0s33w"> Establish stronger SOPs, controls, job aids, and knowledge management practices so systems knowledge is shared and durable across the team. </li> <li class="wnfdntd _1ibi0s33w"> Serve as an escalation point for complex system issues, reporting questions, and process design decisions. </li> <li class="wnfdntd _1ibi0s33w"> Partner cross-functionally with HR, IT, Payroll, Finance, Legal, and Talent Acquisition on systems priorities, integrations, and operational improvements. </li> <li class="wnfdntd _1ibi0s33w"> Translate business needs into clear requirements, milestones, and execution plans while independently managing multiple priorities and projects. </li> <li class="wnfdntd _1ibi0s33w"> Monitor vendor releases, product capabilities, and industry trends to recommend improvements that keep the HR technology environment effective and scalable. </li> </ul> <h2 class="wnfdnth _1ibi0s33y _1ibi0s34u">Qualifications</h2> <ul class="wnfdnte"> <li class="wnfdntd _1ibi0s33w"> 5–7 years of experience in HR systems, HR operations, people analytics, or related operational technology roles. </li> <li class="wnfdntd _1ibi0s33w"> Deep hands-on experience administering HR systems in a complex business environment. </li> <li class="wnfdntd _1ibi0s33w"> Strong experience with UKG, including BI reporting; experience with Workforce Management is strongly preferred. </li> <li class="wnfdntd _1ibi0s33w"> Experience leading process improvement, systems enhancement, and cross-functional implementation efforts. </li> <li class="wnfdntd _1ibi0s33w"> Strong working knowledge of integrations, file feeds, bulk uploads, testing, and systems change management. </li> <li class="wnfdntd _1ibi0s33w"> Demonstrated ability to connect day-to-day operational pain points to scalable systems and process solutions. </li> <li class="wnfdntd _1ibi0s33w"> Strong analytical, project management, and problem-solving skills. </li> <li class="wnfdntd _1ibi0s33w"> Ability to influence partners across functions without relying on formal authority. </li> <li class="wnfdntd _1ibi0s33w"> Strong written and verbal communication skills, including the ability to translate technical concepts into clear operational guidance. </li> <li class="wnfdntd _1ibi0s33w"> Self-starter mentality with strong judgment, curiosity, and comfort learning new tools independently. </li> <li class="wnfdntd _1ibi0s33w"> Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent practical experience. </li> </ul> <h2 class="wnfdnth _1ibi0s33y _1ibi0s34u">Preferred Qualifications</h2> <ul class="wnfdnte"> <li class="wnfdntd _1ibi0s33w"> Experience administering or optimizing FreshService, Docebo, Quantum, DocuSign, or Smartsheet. </li> <li class="wnfdntd _1ibi0s33w"> Experience building AI-enabled workflows, agents, or automations for operational teams. </li> <li class="wnfdntd _1ibi0s33w"> Experience supporting global or multi-state HR operations. </li> <li class="wnfdntd _1ibi0s33w"> Experience with vendor management, system implementations, or major enhancement projects. </li> <li class="wnfdntd _1ibi0s33w"> Experience establishing reporting frameworks, controls, or governance practices across teams. </li> </ul> <h2 class="wnfdnth _1ibi0s33y _1ibi0s34u">Success Profile</h2> <ul class="wnfdnte"> <li class="wnfdntd _1ibi0s33w"> Thinks beyond individual tickets or transactions to design scalable solutions. </li> <li class="wnfdntd _1ibi0s33w"> Balances hands-on problem solving with broader systems thinking. </li> <li class="wnfdntd _1ibi0s33w"> Brings structure, prioritization, and follow-through to complex work. </li> <li class="wnfdntd _1ibi0s33w"> Strong cross-functional partner with a practical, can-do mindset. </li> <li class="wnfdntd _1ibi0s33w"> Builds trust through expertise, responsiveness, and documentation. </li> <li class="wnfdntd _1ibi0s33w"> Consistently brings forward ideas that help the team scale. </li> </ul> Base Hiring Range: $80,000 - $100,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.<div class="content-conclusion">Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: <ul> <li>A company culture that empowers you to do your best work.</li> <li>Employee Resource Groups that create a sense of belonging for everyone.</li> <li>Regular company and team bonding events.</li> <li>Competitive benefits and perks.</li> <li>Global volunteering and community initiatives</li> </ul> Our Benefits: <ul> <li>Generous PTO & Holiday Schedule </li> <li>Parental Leave</li> <li>Progressive Healthcare Options</li> <li>Retirement Programs</li> <li>Opportunity for Education Reimbursement </li> <li>Commuter Offset (Specific locations) </li> </ul> Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</div>