LEGAL SERVICES COORDINATOR

We are seeking a highly organized and client-focused Legal Services Coordinator to join a professional services team dedicated to delivering exceptional client experiences. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with clients, and can manage multiple priorities while maintaining accuracy and professionalism. Duties / Tasks to Perform • Answer incoming phone calls professionally and ensure clients feel welcomed and valued. • Route calls and messages to the appropriate team members following established procedures. • Conduct client intake and collect essential client information. • Manage calendars and schedule appointments for clients and prospective clients. • Follow up with clients to confirm appointments and provide updates on pending matters. • Collect and verify completed questionnaires, intake forms, and other required documentation. • Contact clients to obtain additional information needed to move matters forward. • Enter and maintain accurate client information in the firm's software and databases. • Update client records with communications, case progress, and ensure compliance with internal standards. • Prepare software-generated legal documents and organize digital files according to established procedures. • Review documents for formatting, pagination, headers, footers, and final quality before distribution. • Provide clients with secure access to their online client portal. • Participate in weekly team meetings and prepare status reports. • Assist with organizing and prioritizing daily and weekly workloads. • Coordinate client signing ceremonies, including scheduling notaries and witnesses for both in-person and virtual appointments. • Prepare standard client correspondence, including engagement letters, requests for information, non-engagement letters, and closing letters. • Perform additional administrative and client service duties as assigned. • Minimum of 3 years of office or administrative experience . • Previous law firm experience is not required . • Customer service, hospitality, or marketing experience is considered an asset. • Excellent verbal and written communication skills. • Friendly, professional, energetic, and client-focused demeanor. • Strong organizational and time management skills with the ability to handle multiple deadlines. • High attention to detail and commitment to accuracy. • Ability to work independently while collaborating effectively with a team. • Strong computer skills with the ability to quickly learn new software platforms. • Excellent problem-solving abilities with a proactive, solution-oriented mindset. • Professionalism, integrity, and a commitment to delivering exceptional client service. Schedule: Monday through Friday | 8:00 AM – 5:00 PM EST • Competitive pay in US Dollars. • You'll get to work with some amazing, respected business professionals. • We really value and encourage input from our team members. • We offer different payment methods (Zelle, Face Bank, Binance) • You'll get paid every two weeks. • Birthday and work anniversary celebrations. • Alliances with many brands grant extra benefits to freelancers. • Weekly recreation dynamics that foster a healthy work environment. 📌 Before You Apply, Please Read: At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear: ⏰ These are professional roles with set schedules defined by the client. Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. 🤝 You will be part of the client’s team. You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration. 📈 KPIs and goals matter. Your performance will be measured to ensure alignment with client expectations and project objectives. 🧑🏫 Training may be required. You might need to complete training to fully understand your role, tools, and client processes. 🎯 Commitment and responsibility are essential. We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships. 🚀 Ready to grow your career with us? Apply only if you are ready to commit, learn, and take ownership of your role.