MARKETING OPERATIONS
Assistantly
Full-timemid
Job description
About Assistantly
Assistantly places elite Unicorns into high-performing client environments where expectations are clear, the bar is high, and the support is real. Our Marketing Specialists are embedded directly with growth-stage businesses and entrepreneurial leaders who need creatively sharp, independently driven operators. You'll have ongoing coaching, clear standards, and a dedicated Success Manager behind you so you can focus on doing excellent work and growing in the role.
This is not freelance or short-term work. It's a dedicated role designed for meaningful impact, stability, and professional growth.
About the Role
A premier South Central luxury lighting, hardware, and furniture agency — serving architects, designers, contractors, distributors, and hospitality professionals — is seeking a systems-fluent, detail-obsessed Marketing Operations to own CRM and automation infrastructure, email marketing execution, and process documentation, with a secondary layer of creative production support.
This is a primarily operations role (roughly 70% systems/automation, 30% content/creative) . You will live inside GoHighLevel daily — building workflows, cleaning and segmenting the CRM, launching email campaigns, and documenting processes so the business runs predictably — while also contributing to sales enablement and brand content when bandwidth allows.
If you excel at building clean automations, can look at a messy CRM and know exactly how to fix it, and are comfortable working inside a B2B trade/technical business where reliability matters more than polish, this role is perfect for you.
Operations & Systems (primary focus)
• Build, manage, and troubleshoot GoHighLevel automations, pipelines, and workflows end-to-end.
• Clean, segment, and maintain CRM data to ensure accurate lead tracking, tagging, and reporting.
• Build and launch email marketing campaigns from list segmentation and copy through automation sequencing and post-send performance reporting.
• Document workflows and standard operating procedures so systems are repeatable and transferable across the team.
• Monitor automation performance (open rates, pipeline movement, funnel drop-off) and proactively flag and fix breakdowns.
• Maintain organized project tracking via Monday.com, working to weekly agendas and delivering structured updates without requiring follow-up.
Content & Creative Support (secondary focus)
• Support LinkedIn presence with scheduling and light engagement to grow reach among architects, designers, contractors, and hospitality professionals.
• Assist in producing sales collateral (brochures, DFY sales guides, avatar-specific scripts) using Canva, maintaining brand consistency.
• Leverage AI tools to speed up content and copy production where needed.
Qualifications:
• 3+ years of experience with GoHighLevel or a comparable CRM/automation platform, including workflow building and troubleshooting (must-have)
• Background working with B2B or technical trade businesses (construction, hardware, contracting, distribution, or similar) (must have)
• Demonstrated experience with CRM cleanup, data hygiene, and segmentation (must-have)
• Proven experience building and managing email marketing campaigns end-to-end (must-have)
• Experience creating clear process/workflow documentation (must-have)
• Proficiency with AI productivity tools (Claude, ChatGPT) to accelerate operational and content work
• Comfort working independently against weekly deliverable agendas with proactive communication
• Experience with LinkedIn content or B2B sales enablement materials (nice-to-have)
• Background in luxury goods, interior design, or hospitality industries (nice-to-have)
Tools You'll Use:
• CRM & Automation: GoHighLevel (must-have)
• Email Marketing: GoHighLevel email/automation suite (must-have)
• AI & Productivity: Claude, ChatGPT or any similar (must-have)
• Design & Creative: Canva, Adobe Creative Suite or any similar (must-have)
• Social & Brand: LinkedIn (must-have)
• Competitive salary
• Paid US holidays
• Paid wellness days
• Health & wellness allowance
• Monthly profit sharing
• Long-term placement with real growth
• Continuous upskilling in AI, Operations, and Leadership
• Dedicated success coaching and support through Assistantly