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DUTCH/FLEMISH SPEAKING CUSTOMER SUPPORT REPRESENTATIVE | REMOTE FROM GREECE

Mercier Consultancy Group
Full-timemid

Job description

Are you a Dutch speaker living in Greece and looking for your next career opportunity? We're looking for Dutch - speaking Customer Support Representatives to join one of our international clients based in Bulgaria and Greece. In this role, you'll work remotely from anywhere in Greece . As a Customer Support Representative, you'll provide professional, friendly, and efficient support to Dutch-speaking customers via phone, email, and/or chat. You'll become part of an international team where your language skills and customer-focused approach will help create outstanding customer experiences. If you're looking for the flexibility of working from home while being part of a growing international company, we'd love to hear from you! Key Responsibilities • Provide excellent customer support to Dutch-speaking customers via phone, email, and/or chat. • Handle customer inquiries professionally and efficiently. • Resolve customer issues while ensuring a positive customer experience. • Accurately document customer interactions in the company's systems. • Collaborate with colleagues and other departments to resolve more complex cases. • Meet quality standards and contribute to customer satisfaction. • Native or fluent Dutch/Flemish (C1/C2). • Good English skills (B2 or higher). • Currently living in Greece. • Legally authorized to work remotely from Greece. • Strong communication and problem-solving skills. • Customer-oriented mindset and basic computer skills. • Previous customer service experience is an advantage but not required. • Competitive salary and performance bonuses. • Private health insurance • Fully remote position from anywhere in Greece. • Paid training and ongoing support. • Career development opportunities. • A supportive and multicultural work environment. • And many other benefits!