DUTCH/FLEMISH SPEAKING CUSTOMER SUPPORT REPRESENTATIVE | REMOTE FROM GREECE
Mercier Consultancy Group
Full-timemid
Job description
Are you a Dutch speaker living in Greece and looking for your next career opportunity?
We're looking for Dutch - speaking Customer Support Representatives to join one of our international clients based in Bulgaria and Greece. In this role, you'll work remotely from anywhere in Greece .
As a Customer Support Representative, you'll provide professional, friendly, and efficient support to Dutch-speaking customers via phone, email, and/or chat. You'll become part of an international team where your language skills and customer-focused approach will help create outstanding customer experiences.
If you're looking for the flexibility of working from home while being part of a growing international company, we'd love to hear from you!
Key Responsibilities
• Provide excellent customer support to Dutch-speaking customers via phone, email, and/or chat.
• Handle customer inquiries professionally and efficiently.
• Resolve customer issues while ensuring a positive customer experience.
• Accurately document customer interactions in the company's systems.
• Collaborate with colleagues and other departments to resolve more complex cases.
• Meet quality standards and contribute to customer satisfaction.
• Native or fluent Dutch/Flemish (C1/C2).
• Good English skills (B2 or higher).
• Currently living in Greece.
• Legally authorized to work remotely from Greece.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and basic computer skills.
• Previous customer service experience is an advantage but not required.
• Competitive salary and performance bonuses.
• Private health insurance
• Fully remote position from anywhere in Greece.
• Paid training and ongoing support.
• Career development opportunities.
• A supportive and multicultural work environment.
• And many other benefits!