E-COMMERCE AND DIGITAL MARKETING ASSISTANT

Our client is an agile manufacturer and wholesaler of premium Australian pet treats. They supply major national retail pet stores and operate a rapidly growing direct-to-consumer e-commerce platform. They are now seeking to hire an E-Commerce and Digital Marketing Assistant to manage day-to-day online operations and accelerate digital growth. Job Responsibilities E-Commerce and Marketplace Management • Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress • Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting • Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results Digital Marketing and Campaign Execution • Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse • Manage customer data list hygiene, segmentation, and reporting • Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking • Create basic visual campaign assets using Canva and maintain marketing promotional calendars Sales and Administrative Support • Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples • Assist with basic invoicing and purchase administration within Xero subject to onshore approval • Provide general administrative and data entry support to the broader team • Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress • Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms • Demonstrated ability to compile and present data-driven e-commerce performance reports • Comfortable making outbound phone calls to follow up on warm leads and customer orders • Excellent written and verbal English communication skills with high proficiency Nice-to-Have Skills • Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems • Familiarity with Xero software for basic financial administrative tasks • Hands-on experience working with email marketing software like Omnisend or GetResponse • Basic graphic design experience using Canva • Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO • Annual leave • 13-month pay • With Government Mandated Benefits