GERMAN CUSTOMER SUPPORT SERVICE AGENT (REMOTE) | FULLY PAID RELOCATION TO GREECE

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Care to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free. Key Responsibilities • Handle customer inquiries for German speaking customer through phone, chat and/or email. • Resolve complaints professionally to maintain high customer satisfaction. • Assist customers in software solutions. • Aid in billing inquiries. • Accurately document all customer interactions in the CRM system. • Collaborate with internal teams to improve product support and customer service processes. • Native-level fluency in German (both written and spoken) is essential. • A minimum English proficiency of B2 is required. • Strong communication and problem-solving skills. • Previous experience with CRM tools and Customer Service is a plus. • Comfortable using computers and willing to learn new software tools. • Ability to work in a team-oriented environment. • Willingness to relocate and live in Greece. • Competitive Monthly Salary, • 2 Extra Salaries per year, in the form of a 13th and 14th Salary. • Monthly Performance Bonus, rewarding you for your dedication • Fully Paid Relocation: Flight, Transfer & Hotel Included • Continuous support during and before your relocation to Greece • Stable career development opportunities within a multinational conglomerate • 300 Days of Sunlight a year! • Fully Paid Training, • Health Insurance, • And Much More..