GERMAN SPEAKING PLAYER SUPPORT FOR RIOT GAMES | RELOCATE TO SOFIA, BULGARIA

Are you a gaming enthusiast who enjoys helping players and solving problems? We are looking for German - speaking Player Support Specialists to join an international gaming support team in Sofia , Bulgaria. In this role, you will support players by answering questions, resolving account-related issues, and helping create a great gaming experience for users. This is a great opportunity for gamers, customer support professionals, and anyone interested in working in the gaming industry. Key Responsibilities • Provide German-language support to players through different communication channels. • Assist with account, gameplay, and technical questions. • Troubleshoot player issues and provide solutions. • Maintain accurate case documentation. • Follow gaming support procedures and guidelines. • Deliver excellent player experiences. • Native or fluent German (C1/C2 level). • Good English skills. • Passion for gaming and online communities. • Strong communication and problem-solving skills. • Comfortable using digital tools. • Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria. • Previous gaming, customer support, or technical support experience is an advantage. • Competitive monthly salary. • Relocation package for candidates moving to Sofia, Bulgaria. • Paid training and full onboarding support. • Health Insurance. • International working environment with colleagues from around the world. • Career growth and development opportunities. • Modern office environment in Sofia. • Supportive and multicultural team. • Opportunity to work with globally recognized brands. • And many other benefits!