GERMAN SPEAKING SUPPORT SPECIALIST | RELOCATE TO SOFIA, BULGARIA

Are you a German speaker looking for an international customer support career? We are hiring German - speaking Support Specialists to join our teams in Sofia , Bulgaria. As a Support Specialist, you will assist German-speaking customers by answering questions, resolving issues, and providing professional service. You will work with international brands and become part of a multicultural team in one of Europe's fastest-growing business locations. This opportunity is open to candidates already living in Bulgaria or those interested in relocating to Sofia with our support. Key Responsibilities • Provide support to German-speaking customers through phone, email, and/or chat. • Handle customer questions and requests professionally. • Troubleshoot issues and provide effective solutions. • Maintain accurate customer records. • Follow quality and service guidelines. • Collaborate with colleagues to improve customer experiences. • Native or fluent German (C1/C2 level). • Good English skills. • Excellent communication skills. • Customer-oriented mindset. • Ability to learn new systems quickly. • Comfortable working in a multicultural environment. • Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria. • Previous support experience is an advantage but not required. • Competitive monthly salary. • Relocation package for candidates moving to Sofia, Bulgaria. • Paid training and full onboarding support. • Health Insurance. • International working environment with colleagues from around the world. • Career growth and development opportunities. • Modern office environment in Sofia. • Supportive and multicultural team. • Opportunity to work with globally recognized brands. • And many other benefits!