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ITALIAN SPEAKING SOCIAL MEDIA CONTENT MODERATOR | RELOCATE TO SOFIA, BULGARIA

Mercier Consultancy Group
Full-timemid

Job description

Are you passionate about online safety and social media? We are looking for Italian - speaking Social Media Content Moderators to join our international team in Sofia , Bulgaria. As a Social Media Content Moderator, you will help create a safer online environment by reviewing user-generated content and ensuring it complies with community guidelines. Your work will directly contribute to protecting millions of users while maintaining a positive experience across one of the world's leading social media platforms. You will work from our modern office in Sofia as part of a diverse, multicultural team. Candidates already living in Bulgaria are welcome, and we offer a comprehensive relocation package for those moving to Sofia. Key Responsibilities • Review and moderate user-generated content in Italian, including text, images, videos, and other media. • Ensure content complies with community standards and platform policies. • Identify and take appropriate action on content that violates guidelines. • Accurately classify and evaluate content according to internal procedures. • Escalate complex or high-risk cases to the appropriate teams when necessary. • Maintain high levels of accuracy, consistency, and productivity. • Stay up to date with moderation policies, procedures, and platform updates. • Native or fluent Italian (C1/C2 level). • Good English communication skills. • Strong attention to detail and analytical thinking. • Ability to make objective decisions while following detailed guidelines. • Comfortable working with online platforms and digital tools. • Ability to handle sensitive content professionally and confidentially. • Willingness to relocate to Sofia, Bulgaria, or already be living in Bulgaria. • Previous experience in content moderation, customer support, trust & safety, or similar roles is an advantage, but not required. • Competitive monthly salary. • Relocation package for candidates moving to Sofia, Bulgaria. • Paid training and comprehensive onboarding. • Health insurance. • International working environment with colleagues from around the world. • Career growth and development opportunities. • Modern office environment in Sofia. • Supportive and multicultural team. • Opportunity to work on one of the world's leading social media platforms. • And many other benefits!